Shipping + Returns
 

March 26, 2025 UPDATE

I have a $10 flat rate option for Canadian shipping only at this time. I do not have the capacity to figure out tariffs to the US at this time mainly due to the daily changes coming from the US government.
I am using the ChitChats service now. The drop off hours are limited and do not include weekends. Your package may be delayed a few days as I am entering my busy season with my other jobs. Thank you for understanding.

If you are local to me, you may pick up your order at an agreed-upon day and time.  Please do not select local pick-up if your items need to be shipped.  An e-transfer of the funds can be send to khalanaturals@gmail.com should it be required. Otherwise, your order will be cancelled and the money credited to your method of payment.

Due to the nature of my products I cannot accept returns on any product.  Should you have a problem, please contact me and I will make it right with a replacement or credit depending on the situation.

I am not responsible for any extra taxes or import duties.  I can only offer shipment arrival times estimates (when I return to international shipping). 

Postal services differ and I do not guarantee delivery dates.

Every so often I can make free shipping happen but that will be with a minimum spend of $100 before taxes. Take advantage and stock up or do a group purchase with friends and family.

Free shipping all the time is just not available to me like that big delivery store.
Amazon makes $17 miiion dollars AN HOUR on average. (2017 #s) I do not have that kind of income base to offer free shipping. The shipping charges are what the services charge. It does not include my time and material for packaging your orders. Thank you for understanding.